News from RivieraPool for the start of the 2009 season

Customer wishes are highly valued. That is why RivieraPool is focusing on an even closer cooperation with swimming pool dealers and landscape architects for the start of the 2009 season. The goal is to offer complete design ideas and decoration suggestions for the pool garden or the indoor pool. Even for series production, the individual needs and wishes of the customers are paramount. The Riviera team meets these demands more than ever. The new pools are the proof.

With the brand-new D-Line, the pool manufacturer from Emsland presents a new design line – embedded as an outdoor facility in a puristic, straight-lined environment. Even the play of colors remains reduced: The new color 'Granicite Black' was chosen for the exhibition piece. Black granite stone on the edge of the pool and as a terrace paving complements the design. Elegant armchairs made of fine synthetic wicker in shimmering silver make the overall picture a feast for the eyes. "We must offer our customers all-round solutions and an overall ambiance." Managing Director Guido Rengers pleaded for this during the dealer meeting on April 3rd and 4th, 2009 in Geeste-Dalum. Therefore, the company relies on cooperation with landscaping and gardening businesses. Landscape architect Sebastian Jensen showed how a completed picture of their pool garden can be presented to the swimming pool customer on screen. 

New sales concept for more customer satisfaction
RivieraPool is intensifying its cooperation with long-standing sales partners. For this purpose, dealers are offered new sales aids, which ultimately serve to achieve customer satisfaction. From the initial inquiry to the planning of a pool garden, a contact person is placed at the customer's side. Whether on screen or on-site at the customer's location: a variety of presentation options support the dealer during the consultation - from the configurator on the internet to a reference portfolio and a banner that displays the desired pool in its original size in the customer's garden.
Just like with kitchen planning, the desired pool can be visually represented individually with accessories such as pumps, massage jets, covers, and much more. Through cooperation with garden and landscape architects, the customer also receives an overall picture of their new pool garden before deciding to purchase.

Loyalty pays off
The new concept envisions making a team out of the manufacturer and dealers, acting in partnership in the market. First and foremost, swimming pool dealers who have been working successfully with RivieraPool for a long time are set to benefit. As 'RivieraPool Pro Partners', they are supported in their regional advertising measures. They can purchase on more favorable terms, participate in technical seminars, and benefit from existing cooperations with garden and landscaping businesses. Access authorizations to the product configurator, image database, and advertising media database also distinguish the 'Pro Partner'.