Legal

Privacy Policy

This privacy policy informs you about the type, scope, and purpose of the processing of personal data by RivieraPool Fertigschwimmbad GmbH (hereinafter "we"

As of: June 15, 2025 · Legal texts provided via eRecht24

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on this Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Information on the Controller" section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter into a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. These are primarily technical data (e.g., internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior. Insofar as contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order-related inquiries.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient, and purpose of your stored personal data. You also have a right to demand the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Analysis Tools and Third-Party Tools

When visiting this website, your surfing behavior may be statistically evaluated. This is done primarily with so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

Mittwald

The provider is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp (hereinafter referred to as Mittwald).

Details can be found in Mittwald's privacy policy: https://www.mittwald.de/datenschutz.

The use of Mittwald is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in the most reliable presentation of our website possible. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Data Processing Agreement

We have concluded a contract for order processing (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the Responsible Party

The party responsible for data processing on this website is:

Sebastian Rengers
Industriestr. 2
49744 Geeste/Dalum

Phone: 05937 660
Email: info@pools.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion takes place after these reasons cease to exist.

General Information on the Legal Bases for Data Processing on this Website

Insofar as you have consented to data processing, we process your personal data on the basis of Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR, provided that special categories of data according to Art. 9 Para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or in-device access to information (e.g., via device fingerprinting), the data processing will additionally be based on § 25 Para. 1 TDDDG. Consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the performance of pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if this is required to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR. Information about the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Information on Data Transfer to Countries Outside the EU/EEA That are Not Data Protection Secures, as well as Transfer to US Companies That are Not DPF Certified

Among other things, we use tools from companies based in non-secure third countries with regard to data protection law, as well as US tools whose providers are not certified according to the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. We point out that a level of data protection comparable to that of the EU cannot be guaranteed in non-secure third countries.

We point out that the USA generally has a level of data protection comparable to the EU as a secure third country. Data transfer to the USA is permissible if the recipient has certification under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional guarantees. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of Personal Data

As part of our business activities, we work together with various external bodies. In some cases, a transfer of personal data to these external bodies is also necessary. We only pass on personal data to external bodies if this is necessary within the scope of contract fulfillment, if we are legally obligated to do so (e.g., passing of data to tax authorities), if we have a legitimate interest according to Art. 6 Para. 1 lit. f GDPR in passing it on, or if another legal basis permits the data transfer. When using processors, we only pass on personal data of our customers on the basis of a valid contract for order processing. In the case of joint processing, a joint controller agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent already given at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR CONCERNED PERSONAL DATA UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another controller, this will only be done insobefar as it is technically feasible.

Information, Correction, and Deletion

Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the audit, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data occurred/occurs unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have filed an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our website uses so-called "cookies". Cookies are small data packages and do not cause any damage to your terminal device. They are stored on your terminal device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions you desire (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of his services. If consent to the storage of cookies and comparable recognition technologies was requested, processing takes place exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with Usercentrics

This website uses Usercentrics consent technology to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this in a data protection-compliant manner. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter "Usercentrics").

When you enter our website, the following personal data is transmitted to Usercentrics:

Your consent(s) or the revocation of your consent(s)
Your IP address
Information about your browser
Information about your terminal device
Time of your visit to the website
Geolocation

Furthermore, Usercentrics stores a cookie in your browser to be able to allocate the consents granted or their revocation to you. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie itself, or the purpose for data storage no longer applies. Mandatory statutory retention requirements remain unaffected.

The Usercentrics banner on this website was configured with the help of eRecht24. You can recognize this by the fact that the eRecht24 logo appears in the banner. In order to display the eRecht24 logo in the banner, a connection to the eRecht24 image server is established. The IP address is also transmitted here, but it is only stored in anonymous form in the server logs. The eRecht24 image server is located in Germany with a German provider. The banner itself is provided exclusively by Usercentrics.

The use of Usercentrics is for the purpose of obtaining the legally required consents for the use of certain technologies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.

Data Processing Agreement

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

A combination of this data with other data sources is not performed.

The collection of this data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose, the server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 Para. 1 lit. b GDPR, provided your request is related to the fulfillment of a contract or is necessary for the execution of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after processing your inquiry has been completed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiries by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after processing your request has been completed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we use, among other things, the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from obtaining access to the communication content. However, WhatsApp receives access to metadata generated during the communication process (e.g., sender, recipient, and time). We also point out that WhatsApp, according to its own statements, shares personal data of its users with its US-based parent company Meta. Further details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is based on our legitimate interest in the fastest and most effective communication possible with customers, interested parties, and other business and contractual partners (Art. 6 Para. 1 lit. f GDPR). If a corresponding consent has been requested, data processing takes place exclusively on the basis of consent; this can be revoked at any time with effect for the future.

The communication content exchanged between you and us on WhatsApp remains with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after completed processing of your inquiry). Mandatory statutory provisions – in particular retention periods – remain unaffected.

The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA aimed at ensuring compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/7735.

We use WhatsApp in the "WhatsApp Business" variant.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum.

We have set up our WhatsApp accounts so that they do not automatically synchronize data with the address book on the smartphones in use.

We have concluded a contract for order processing (DPA) with the above provider.

Zoho SalesIQ

We use Zoho SalesIQ (hereinafter "Zoho SalesIQ") to process user inquiries via our support channels or via live chat systems. The provider is Zoho SalesIQ GmbH, Trinkausstraße 7, 40213 Düsseldorf, whose parent company is based in India.

Messages you send to us are stored in the Zoho SalesIQ ticket system or answered in the live chat by our support staff. When you communicate with us via Zoho SalesIQ, we and Zoho SalesIQ store, among other things, your name and email address, provided you have specified them, and your chat history. Furthermore, the browser you use, your operating system, your IP address, and your location are recorded. This data is combined into a profile.

Messages addressed to us remain with us until you request us to delete them or the purpose for data storage no longer applies (e.g., after processing of your inquiry is complete). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

The use of Zoho SalesIQ is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in the fastest, most reliable, and most efficient processing of your inquiries possible. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

According to its own statements, Zoho SalesIQ stores the data of EU users exclusively on its servers in the European Union.

For further information, please see Zoho SalesIQ's privacy policy: https://www.zoho.com/salesiq/gdpr.html.

Data Processing Agreement

Zoho CRM

We use Zoho CRM on this website. The provider is Zoho Corporation Pvt. Ltd., Estancia IT Park, Plot No. 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India (hereinafter "Zoho CRM").

Zoho CRM enables us, among other things, to manage existing and potential customers as well as customer contacts and to organize sales and communication processes. The use of the CRM system also enables us to analyze and optimize our customer-related processes. Customer data is stored on the servers of Zoho CRM. Details on the functions of Zoho CRM can be found here: https://www.zoho.com/de/crm/help/getting-started/key-features.html.

The use of Zoho CRM is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Data transmission to third countries outside the European Union is based on the standard contractual clauses of the EU Commission.

Details can be found in Zoho CRM's privacy policy: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.

Data Processing Agreement

5. Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool with the help of which we can integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies, and does not carry out independent analyses. It only serves to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transferred to Google's parent company in the United States.

The use of Google Tag Manager is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, duration of stay, operating systems used, and origin of the user. This data is assigned to the respective end device of the user. Assignment to a user ID does not take place.

Furthermore, we can record, among other things, your mouse and scroll movements and clicks with Google Analytics. Google Analytics also uses various modeling approaches to supplement the recorded data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP Anonymization

Google Analytics IP anonymization is activated. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing Agreement

We have concluded a contract for order processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to play advertisements in the Google search engine or on third-party websites when the user enters certain search terms in Google (keyword targeting). Furthermore, targeted advertisements can be displayed using the user data available with Google (e.g., location data and interests) (target group targeting). As the website operator, we can analyze this data quantitatively, for example, by analyzing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can allocate people who interact with our online offer to specific target groups in order to display interest-based advertising to them subsequently in the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google's cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your past usage and surfing behavior on one terminal device (e.g., mobile phone) can also be displayed on another of your terminal devices (e.g., tablet or PC).

If you have a Google account, you can object to personalized advertising under the following link: https://adssettings.google.com/anonymous?hl=de.

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time.

Further information and the privacy policy can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Target Group Formation with Customer Matching

To build target groups, we use, among other things, customer matching from Google Ads Remarketing. Here, we transfer certain customer data (e.g., email addresses) from our customer lists to Google. If the relevant customers are Google users and logged into their Google account, they will be shown matching advertising messages within the Google network (e.g., on YouTube, Gmail, or in the search engine).

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognize whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to compiled conversion statistics. We learn the total number of users who clicked on our advertisements and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time.

More information on Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Meta Pixel (formerly Facebook Pixel)

This website uses the visitor action pixel from Meta to measure conversions. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Meta, the collected data is also transferred to the USA and other third countries.

In this way, the behavior of page visitors can be tracked after they have been redirected to the provider's website by clicking on a Meta advertisement. This allows the effectiveness of Meta advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The collected data is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Meta so that a connection to the respective user profile on Facebook or Instagram is possible and Meta can use the data for its own advertising purposes, in accordance with the Meta Data Use Policy (https://de-de.facebook.com/about/privacy/). This allows Meta to enable the placing of advertisements on pages of Facebook or Instagram and other advertising channels. This use of data cannot be influenced by us as the site operator.

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Meta, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the collection of the data and its transmission to Meta. Processing by Meta after transmission is not part of joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. You can find the text of the agreement under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Meta tool and for the secure implementation of the tool on our website in terms of data protection law. Meta is responsible for the data security of Meta products. You can assert data subject rights (e.g., request for information) regarding the data processed on Facebook or Instagram directly with Meta. If you assert data subject rights with us, we are obliged to forward them to Meta.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

In Meta's privacy policy, you will find further notes on protecting your privacy: https://de-de.facebook.com/about/privacy/.

You can also deactivate the Custom Audiences remarketing function in the settings section for advertisements under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.

If you do not have a Facebook or Instagram account, you can deactivate usage-based advertising from Meta on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

6. Plugins and Tools

YouTube with Enhanced Privacy

This website integrates videos from the YouTube website. The website operator is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our pages on which YouTube is integrated, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize browsing on YouTube. Advertisements displayed in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. Instead, however, so-called Local Storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used for recognition. Details on the enhanced privacy/data protection mode can be found here: https://support.google.com/youtube/answer/171780.

If necessary, further data processing operations may be triggered after activating a YouTube video, over which we have no influence.

The use of YouTube takes place in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Further information about data protection on YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

Vimeo without Tracking (Do-Not-Track)

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with Vimeo videos, a connection to Vimeo's servers is established. The Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address. However, we have configured Vimeo so that Vimeo will not track your user activities and will not set cookies.

The use of Vimeo takes place in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on "legitimate business interests". Details can be found here: https://vimeo.com/privacy.

Further information on how user data is handled can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.

Google Fonts (local hosting)

This site uses so-called Google Fonts, provided by Google, for the uniform presentation of fonts. The Google Fonts are installed locally. A connection to Google's servers does not take place.

Further information on Google Fonts can be found under https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Adobe Fonts

This website uses Web Fonts from Adobe for the uniform display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you call up this website, your browser loads the required fonts directly from Adobe in order to display them correctly on your device. In doing so, your browser establishes a connection to Adobe's servers in the USA. This allows Adobe to learn that your IP address was used to access this website. According to Adobe, no cookies are stored when providing the fonts.

The storage and analysis of data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on his website. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.adobe.com/de/privacy/eudatatransfers.html.

Detailed information on Adobe Fonts can be found under: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

Adobe's privacy policy can be found under: https://www.adobe.com/de/privacy/policy.html

Font Awesome (local hosting)

This site uses Font Awesome for the uniform presentation of fonts. Font Awesome is installed locally. A connection to Fonticons, Inc. servers does not take place.

Further information on Font Awesome can be found in the privacy policy for Font Awesome under: https://fontawesome.com/privacy.

Google Maps

This site uses the Google Maps map service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can integrate map material on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission. When Google Maps is activated, Google may use Google Fonts for the purpose of a uniform presentation of fonts. When Google Maps is accessed, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

The use of Google Maps takes place in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on how user data is handled can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Mapbox

We have integrated Mapbox on this website. The provider is Mapbox, Inc. 740 15th Street NW, 5th Floor, Washington, District of Columbia 20005, USA (hereinafter "Mapbox"). With the help of this service, we can integrate map material on our website.

To use the functions of Mapbox, it is necessary to store your IP address, your user agent, and other data. This information is usually transmitted to a Microsoft server in the USA and stored there. The provider of this site has no influence on this data transmission.

This represents a legitimate interest on the part of the provider within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Further details can be found in the provider's privacy policy at https://www.mapbox.com/legal/privacy.

7. Audio and Video Conferences

Data Processing

We use online conference tools, among other things, to communicate with our customers. The specific tools we use are listed below. If you communicate with us by video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide/use to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants, and other "contextual information" related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required to process online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our possibilities depend significantly on the company policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools used, which we have listed below this text.

Purpose and Legal Bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 Para. 1 lit. b GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). Insofar as consent was requested, the use of the relevant tools takes place on the basis of this consent; the consent can be revoked at any time with effect for the future.

Storage Duration

The data directly collected by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage duration of your data, which is stored by the operators of the conference tools for their own purposes. For details, please obtain information directly from the operators of the conference tools.

Conference Tools Used

We use the following conference tools:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

Data Processing Agreement

Webex

We use Webex. The provider of this service is Webex Communications Deutschland GmbH, Hansaallee 249 c/o Cisco Systems GmbH, 40549 Düsseldorf, Germany.

It cannot be excluded that the data processed with Webex will be transferred to third countries (e.g., the USA). Webex has Binding Corporate Rules (BCR) approved by Dutch, Polish, Spanish, and other relevant European data protection regulatory authorities. These are binding corporate rules that legitimize internal company data transmission to third countries outside the EU and EEA. Details can be found here: https://www.cisco.com/c/de_de/about/trust-center/data-protection-and-privacy-policy.html and https://konferenzen.telekom.de/fileadmin/Redaktion/conference/cisco-webex/Webex_Compliance_Deutsch_V1.0.pdf.

Details on data processing can be found in the Webex privacy policy: https://www.cisco.com/c/de_de/about/legal/privacy-full.html.

Data Processing Agreement

Zoho Meeting

We use Zoho Meeting. The provider of this service is Zoho Corporation GmbH, Trinkhausstraße 7, 40213 Düsseldorf, Germany. However, the provider's parent company is based outside the EU.

We have selected the EU as the server location, so that your data processed via Zoho Meeting is generally processed on EU servers. However, it cannot be excluded that data is processed in the USA, India, Australia, or Canada.

Zoho Meeting records the IP address. Yes, IP anonymization has been activated in Zoho Meeting.

We have activated the anonymization functions of Zoho Meeting, so that personal data from our meetings is anonymized after a certain period of time.

Data transmission to third countries is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.zoho.com/privacy.html.

Privacy Policy

1. Data Protection at a Glance

General Information

Data Collection on this Website

Who is responsible for data collection on this website?

How do we collect your data?

What do we use your data for?

What rights do you have regarding your data?

Analysis Tools and Third-Party Tools

2. Hosting

Mittwald

Data Processing Agreement

3. General Notes and Mandatory Information

Data Protection

Note on the Responsible Party

Storage Duration

General Information on the Legal Bases for Data Processing on this Website

Information on Data Transfer to Countries Outside the EU/EEA That are Not Data Protection Secures, as well as Transfer to US Companies That are Not DPF Certified

Recipients of Personal Data

Revocation of Your Consent to Data Processing

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

Right to Lodge a Complaint with the Competent Supervisory Authority

Right to Data Portability

Information, Correction, and Deletion

Right to Restriction of Processing

SSL or TLS Encryption

4. Data Collection on This Website

Cookies

Consent with Usercentrics

Data Processing Agreement

Server Log Files

Contact Form

Inquiries by Email, Phone, or Fax

Communication via WhatsApp

Zoho SalesIQ

Data Processing Agreement

Zoho CRM

Data Processing Agreement

5. Analysis Tools and Advertising

Google Tag Manager

Google Analytics

IP Anonymization

Browser Plugin

Data Processing Agreement

Google Ads

Google Ads Remarketing

Target Group Formation with Customer Matching

Google Conversion Tracking

Meta Pixel (formerly Facebook Pixel)

6. Plugins and Tools

YouTube with Enhanced Privacy

Vimeo without Tracking (Do-Not-Track)

Google Fonts (local hosting)

Adobe Fonts

Font Awesome (local hosting)

Google Maps

Mapbox

7. Audio and Video Conferences

Data Processing

Purpose and Legal Bases

Storage Duration

Conference Tools Used

Microsoft Teams

Data Processing Agreement

Webex

Data Processing Agreement

Zoho Meeting

Data Processing Agreement

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